It can take six or more sheets of paper to produce a single invoice

Engineer timesheets, service sheets (often in triplicate), purchase orders, job sheets, parts fulfilment orders, H&S checks. With all of the opportunities for error this creates, you can spend as much time chasing paper as you do on customer service.

Three X logoService

Web-delivered, stand-alone, service management solution

X Service is an entry-level, web-delivered solution that allows you to exchange information directly with your engineers. This gives you complete control over your mobile employees, an instant improvement in customer service and precise control over your costs.


Are your engineers...

  • Collecting worksheets before sending them in batches to the office for processing?
  • Getting inaccurate job locations and calling the office constantly for confirmation?
  • Unable to quickly locate the right part at the right time?

Notice the difference when...

  • Communication is seamless and instant between mobile and office-based employees
  • Customer signatures are captured at source
  • Your mobile employees have access to thousands of exploded schematics

Is your office able to...

  • At the press of a button send your mobile workers a reactive job?
  • Check job status in real-time on screen?
  • Instantly know what parts have been used and where?

Enjoy the benefits of....

  • Simple to use, stand-alone, configurable, web-delivered software with minimal training
  • Giving your mobile employees direct and live access to customer job history
  • Keeping your parts inventories updated up-to-the minute

The result; more effective operations, more business, more revenue, a better organisation all round

 



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